Privacy Policy

Effective Date: May 18, 2026

At MK Insulating (“MK Insulating,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

•   Name

•   Phone number

•   Email address

•   Mailing or service address

•   Project details or service requests

•   Payment or billing information

•   Any information submitted through forms, phone calls, text messages, or emails

We may also automatically collect certain technical information when you visit our website, including:

•   IP address

•   Browser type

•   Device information

•   Website usage data

•   Cookies and analytics information

How We Use Your Information

We use the information we collect to:

•   Provide estimates and insulation services

•   Schedule appointments and site visits

•   Communicate regarding projects, invoices, and customer support

•   Send appointment reminders and service updates

•   Improve our website and customer experience

•   Process payments and maintain records

•   Send promotional or marketing communications where permitted

SMS/Text Messaging Policy

By providing your phone number to MK Insulating, you consent to receive text messages from us related to:

•   Appointment reminders

•   Estimate follow-ups

•   Project scheduling and updates

•   Invoice and payment notifications

•   Customer support communications

•   Occasional promotional or marketing messages

Message frequency varies depending on your interaction with our business.

Message and data rates may apply.

You may opt out of receiving text messages at any time by replying:

•   STOP to unsubscribe

•   HELP for assistance

You may also contact us directly to be removed from messaging communications.

Mobile opt-in data, consent, and phone numbers collected for SMS communications will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers who assist us in operating our business, including:

•   Customer relationship management platforms

•   Scheduling and invoicing software

•   Payment processors

•   Website hosting providers

•   Marketing and analytics providers

These third parties are only permitted to use your information as necessary to provide services to MK Insulating.

We may also disclose information if required by law or to protect our legal rights.

Cookies and Analytics

Our website may use cookies, analytics tools, and similar technologies to improve user experience and understand website traffic.

You may choose to disable cookies through your browser settings; however, some website functionality may be limited.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You may:

•   Request access to your personal information

•   Request corrections to inaccurate information

•   Request deletion of your information where applicable

•   Opt out of marketing emails or text messages at any time

To make a request, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

MK INSULATING

Kentwood, Michigan, USA

Phone: (616) 449-2499

Email: info@mkinsulating.com